At Essel's we want to ensure that you have a pleasant and carefree shopping experience. Below you will find the most important points of our store policy:

Product Quality and Authenticity
At Essel's we guarantee that all our products are of high quality and 100% authentic. Every item we offer is carefully selected and checked to meet our strict quality standards.

Prices and Payment
All prices on our website include VAT. We offer various secure payment methods, such as iDEAL, credit card and PayPal, so you can pay easily and safely.

Orders
After placing your order, you will receive a confirmation email with all the details. We do our best to process your order quickly, but if you want to make changes, please contact us as soon as possible.

Privacy and Security
Your privacy is important to us. We only collect the necessary information to process your order and protect it with the highest security standards. Read our full privacy policy for more information on how we protect your data.

Returns and Exchanges
We want you to be happy with your purchase. If for any reason you are not satisfied, you can return or exchange your items within 30 days according to our return policy. Make sure the items are unused and in their original condition.

Warranty
All our products are guaranteed against manufacturing defects. If you receive a defective product, please contact us for a replacement or refund.

Customer Service
We're here to help! Whether you have questions about a product, an order, or our policies, our customer service team is here to help. You can reach us via email at info@essels.nl, and we aim to respond within 24 hours.

Changes to Store Policy
Essel's reserves the right to change our store policy at any time. Any changes will be updated on this page so that you are always aware of our current policy.

Thank you for choosing Essel's! We appreciate your trust in us and strive to provide you with the best possible service.