top of page

Payments

Payments
At Essel's, we make checkout simple and secure. Here's what you need to know about our payment options and processes:

Available Payment Methods
We offer a range of secure payment methods so you can choose what suits you best:

  • iDEAL: For customers in the Netherlands, iDEAL is a popular and secure way to pay directly via your own bank.

  • Credit Card: We accept payments by Visa, Mastercard, and American Express. Your credit card information is processed securely using SSL encryption.

  • PayPal: Pay easily and securely through your PayPal account without having to share your payment details.

  • Klarna: Pay now, later or in installments with Klarna, a flexible payment solution that gives you more freedom of choice.

  • Apple Pay: For fast and secure payments directly through your Apple device.

Safety
At Essel's we take the security of your payment information seriously. All our payments are processed via secure servers with SSL encryption, ensuring that your information is safe during the transaction.

Billing
After placing your order, you will receive a confirmation email with an overview of your purchase and the total amount. This overview serves as your invoice. If you need a paper invoice, you can request one via [your email address].

Payment problems
If you experience any issues with your payment, such as declined payments or technical errors, please contact our customer service team at [your email address]. We'll be happy to help you resolve the issue quickly.

Refunds
In case of a return or cancellation, the refund amount will be processed within 5-7 business days via the original payment method. We will send you a confirmation once the refund has been processed.

Taxes and Costs
All prices on our website include VAT. Any additional costs, such as shipping costs, are clearly displayed during the checkout process. There are no hidden costs, so you know exactly what you are paying for.

Payment terms with Klarna
If you choose Klarna to pay in installments, your order will be shipped immediately and you can pay in installments. Klarna offers flexible options to pay for your purchase in installments without interest, depending on your preference.

If you have any questions about payments or need assistance completing your order, please do not hesitate to contact us at [your email address]. We are here to help!

bottom of page